Linkchat

LinkChat is the instant message system used by the Loadlink members. At the status bar , a   will appear to indicate there is at least one open chat session in the system.

How To Access

To access LinkChat, you can

1. Click View/Chat from pull-down menu or icon on the tool bar.

Or

2. Select a list and choose “Link Chat” from the pop-up menu in the lead, member or carrier list screens.

Start a Chat

System provides three options to start chat. User can access them (if available) via right clicking the selected list in the leads/carrier location/member screen. In the linkchat screen, user can select a name list and right click it to access private/group chat options (if available)

• Start private chat with user: Start chat session with the selected user .

• Start group chat with the company:  Start chat session with all available users in the selected company .

• Find a user to chat with: System will open Link Chat Find User window, in which you can select group chat or select available users to start private chat.

Sending a lead through linkchat

1-Select lead and from postings screen

2- Right click and select "copy lead details for chat" from pop-up menu.

3- From chat window, select  “paste lead details” icon in the toolbox.

End a Chat

• Terminate Chat: Owner of a chat session can terminate a chat, the chat tab and messages will be still available.

•  Close Chat Tab:  Owner and receiver of a chat session can close the chat tab, system will end the chat session and discard all messages in the chat session.

Chat Status

Five chat statuses are available in Loadlink.Net: Online/Available, Busy/ Do not disturb, On the phone, Away, and Offline. You can change chat status by selecting different option form Chat Status drop-down list in the status bar or link chat screen.